To reliably deploy a suitably qualified arboriculture team, to include all necessary labour, equipment, plant and vehicles out of hours to attend locations within the borough of Newcastle -under-Lyme within one hour of notification. "Out of hours" is determined to be after 4pm Monday to Friday, all times (24 hours) during Saturdays, Sundays and Bank Holidays. Required deployment will be required for partially failed, failed or storm damaged or otherwise trees and woodland.