Customer Experience Measurement Solution

CalMac Ferries Limited · Gourock, Inverclyde, West Central Scotland

Open for bids Professional & Consultancy

Scope of the contract

​​CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we obtain rich and actionable summaries of our customer feedback.

Notice details

Buying organisation CalMac Ferries Limited
Reference CSCO25-662
Category Professional & Consultancy
Location Gourock, Inverclyde, West Central Scotland
Published 13 Jul 2026
Closing date 13 Aug 2026
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