A service by Cactus Consulting (SMC-PVT) Ltd

Crisis Text Helpline Services

NHS West and North London Integrated Care Board · London, England, UK-wide

Open for bids Medical & Healthcare

Scope of the contract

This is a Competitive Process PSR 2023 tender, for the delivery of a Text Crisis helpline to run in conjunction with the 111 service specifically to North West and North Central London areas. The contract will run for a 12 month period from Mid-end November 2026 following the completion of the tendering exercise with an extension available for 36 months.

Notice details

Buying organisation NHS West and North London Integrated Care Board
Reference ocds-h6vhtk-06daf6
Category Medical & Healthcare
Location London, England, UK-wide
Published 6 Aug 2026
Closing date 2 Sep 2026
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